What Channels to Use to Communicate With Influencers in 2025

September 22, 2025
Author: Matevž P.
Reading time 7 min

Key takeaways

  • Why email still beats every other channel?
  • The hidden power of a quick Instagram DM.
  • When a phone call can seal the deal.
  • How booking links separate serious influencers from casual ones?
  • The one factor that makes any channel work.

Influencer marketing thrives on connection. It is built on trust, relationships, and timing. And yet, none of that matters if your message never reaches the person you’re hoping to work with. Choosing the right communication channel isn’t just a logistical detail. It’s the difference between being ignored and being remembered.

There are influencers who take care to handle questions in a certain way. There are others who get bogged down by a never-ending flow of messages from brands, fans, and collaborators. To navigate through this mess, it is helpful to know what channels are most effective, how to leverage them, and what can set your outreach up for the greatest likelihood of being noticed.

Email: The Backbone of Professional Outreach

Email is still the best, most professional way to reach out to influencers. Brands and agencies rely on it so intensely because it works. Where a social media notification will be lost in minutes, an email sits in an inbox until opened or deleted. Influencers who treat their work like a business will check email continuously. Some will separate personal messages from business ones to keep things running smoothly.

In addition to reliability, email also gives you something that social networks do not: metrics. With the correct software, you can see who opened your email, who clicked your link, and who just ignored it. That information is invaluable when you're handling dozens of potential co-op opportunities.

The trick is not to blend in with the crowd of generic pitches. Subject lines that mimic spam are ignored. The most effective emails are brief, time-sensitive, and in the influencer's voice or new product. A message that praises their creativity, offers near-instant value, and ends with an effortless next step has a much greater likelihood of being read and replied to.

Instagram Direct Messaging

Instagram is the natural place to start, considering that most of the day is spent talking to their audiences there by influencers. Messaging them there is a way of being direct, being intimate, and off-the-cuff. And sometimes it works. A friendly congratulatory message about their latest post has been able to spark a conversation that later becomes a partnership.

But there's a problem. If the influencer does not follow you, your message will have a tendency to land in the feared "Requests" folder. A lot of creators do not tend to visit this section frequently because it's flooded with spam and unnecessary messages. For popular accounts, the volume of DMs is so great that even real opportunities get buried under the clatter.

That is why Instagram DMs are best kept as a soft opener and not the entire pitch. Use them to warm up. Write informally. If they respond with a yes, then you can ask them to take the conversation over to email, where it is easier to discuss details.

Phone Calls: Rare but Traditional

Few tools are so powerful for establishing trust as the sound of a human voice. A telephone call cuts through strata of electronic clutter and focuses both parties. But because it is intimate, this method can be used only in some cases. Cold-calling an influencer never works. Many don't publish their phone numbers, and those who do generally assume that only serious pre-qualified proposals will come by means of that vehicle.

Calls tend to work best once a relationship is already in motion. Perhaps you’ve exchanged emails and now need to hammer out details. Or maybe you’re organizing an event that requires quick decisions. In these scenarios, the immediacy of a call can accelerate progress, clarify misunderstandings, and humanize the partnership.

Handled well, a call can be the way between agreement and negotiation. Handled ineptly, it feels intrusive. Timing and circumstance are important.

TikTok Direct Messaging

TikTok may dominate the cultural conversation, but its messaging feature remains clunky compared to others. Influencers tend to restrict who can message them, only opening up to mutual followers. Even if your message does manage to cut through, it's quickly drowned out by the sheer deluge of likes, comments, and mentions.

That said, TikTok DMs shouldn’t be dismissed entirely. They can be effective for smaller creators or as a follow-up once you’ve already engaged with their content. Commenting thoughtfully on a video, stitching or duetting their work, and then sliding into their inbox feels more natural than dropping a cold request out of the blue. For larger collaborations, though, TikTok DMs usually serve as a secondary option rather than the main channel.

Booking Links and Calendars

More and more, influencers are using scheduling tools to filter out genuine requests from frivolous messages. You might find a "Book a Call" link in their media kit or bio. While this strategy can feel transactional, it typically winds up being a blessing in disguise. It eliminates unnecessary back-and-forth and sets clear expectations for both sides.

If you do go this path, come prepared. Influencers who booked calls generally expect that you arrive with a specific proposal or at least an outlined vision of how you'd like to collaborate. Showing up to the meeting with loose ideas in your head will not leave a solid impression. Treat their calendar like you would any other business meeting.

Other Channels Worth Considering

Beyond the self-evident platforms, there are quieter channels that will sometimes yield fruit. LinkedIn, for example, works best in cases involving B2B thought leaders or influencers who consider themselves professionals first and content creators second. Twitter—or X, at this point—is more of a casual setting within which to exchange public conversation before proceeding to private conversation. Even some niche influencers maintain forums on Discord, where conversation is more organic and less transactional.

Each of these channels has its own rhythm and culture. A pitch that's totally perfect for LinkedIn may be clumsy on Twitter. The most effective communicators adjust their tone to the channel, so the message reads as natural, not contrived.

Getting Your Email Noticed

Although e-mail is the most successful channel, it is not perfect. There are still plenty of pitches lost in the junk e-mails or left sitting unopened. To increase your chances, start with the subject line. It must read as personal and particular, not a mass e-mail. A subject that mentions their recent campaign or points to a common interest is much more compelling than a generic "Collaboration Opportunity.

When you open up the email, respect their time. Briefly introduce yourself in one sentence, express your interest in another, and dive right into the value you can offer. Too-long messages mean you're more interested in listening to yourself than working together.

Personal touch is the most important thing. If your message can go to anyone, then there is a high possibility that it will go unread. Mentioning a specific video, photo, or project indicates that you took the time to look at their work. That personal touch can make all the difference between being disregarded and being considered.

Finally, do not forget the pragmatic consideration. Use a professional email address rather than a free one. Avoid sending large files or using language that will trigger spam filters. And if no reply is received, send a polite follow-up seven days later. More than this risks being seen as desperate or abusive.

The Balance of Channels

No channel is perfect. They each have advantages and disadvantages, and they each fit well in different situations. Email is scalable and professional but cold if overused. Instagram is personal but hectic. Calls are effective but rare. TikTok is fun but unpredictable. Booking links are useful but transactional. And other places can work if used with care.

The true secret is not choosing one channel alone. It's knowing how to blend them. A quick DM hook followed by a nicely written email can establish a cadence that is both personal and professional. Closing the sale can be done through a follow-up scheduled call after a few exchanges. Using these methods in concert, you create a communication style that is effective yet isn't too much.

Closing Thoughts

At the center of influencer communication is a simple fact: influencers are human beings, not email addresses. They need to be respected, valued, and heard. Blasting them with mass generic pitches across all channels will not engender trust—it will annihilate it. But a thoughtful message, delivered through the right channel at the right time, can engender a collaboration that feels natural and mutually rewarding.

The doorway is the conduit. The way you enter it determines whether the conversation continues or is interrupted before it actually begins.

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About the Author

Matevž P.
Influencer marketing specialist

Matevž writes, edits, and wrangles content at Avalan, where he keeps the wheels turning behind the scenes. He's reviewed more articles than he can count, making sure they don’t go out sounding like AI wrote them in a hurry. When he's not knee-deep in drafts, he's training others to spot fluff from miles away (so he doesn’t have to).

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